Joy FM Listener Engagement Director

Published On June 19, 2018 » 132 Views»

Joy FM (Southern Gospel) has the following posted job opening in Winston-Salem, NC.

Help Wanted! Looking for individuals who are up for a new game called “What If?”. Constant landscape and technology changes. Sharing one of the most controversial messages ever shared. Possible phone calls and messages of ridicule. Long hours. Longer weeks and months. Threats of an ever-changing industry. But HUGE Reward if successful.

Want to know Him and make Him known? Want to live your life for more than a paycheck? Are you willing to be vulnerable and possibly even fail. Join us as we change the world for Christ using media as a tool of impact!  Work is good! Work that counts is better.

The offer below is exciting: to take God’s mission to the air and watch Him change lives as we work hard to deliver experiences. We are working hard to take it beyond the “radio” to change community by our actions.

World changers needed.  Hard work, and sacrifice expected daily while delivering experiences in Jesus’ name.  Adaptability and flexibility are a must.  Benefits include: living life with purpose.

Individuals interested in employment should email their resume, references, and cover letter to

or by mail:

Joy FM
c/o Daniel Britt
P.O. Box 25775
Winston-Salem, NC 27114.
No phone calls, please.


Listener Engagement Director (AKA “Community Engagement,” “Radio Station Promotions”) – Joy FM/Winston-Salem NC

Joy FM is looking for a Listener Engagement Director. All applicants must be self-motivated, personable, eager to learn and professional in manner, dress, and grooming.  Impeccable people skills, as well as an ability to maintain and grow relationships, are central. Experience and passion as a community organizer, hospitality, and/or event coordinator is a must.


(The main reason for the position, in what context and what is the overall end result)

The Listener Engagement Director is responsible for leading all efforts to engage listeners through events, opportunities, incentives, giveaways, and special programs. The Listener Engagement Director must comply with established policies and procedures.

Joy FM employees must have faith in Christ as personal savior and be in agreement and compliance with the Positive Alternative Radio Mission/Vision Statement and Core Values, as follows:

Mission of Positive Alternative Radio: to change the world by creating & delivering experiences that inspire people to live passionately for Jesus Christ.

Vision of Positive Alternative Radio: to be the standard by which all Christian Media is measured.

Strategy of Joy FM: The mission of Joy FM is to Impact Neighborhoods and Nations with the gospel; Encourage & Entertain listeners with the best southern gospel music; Generate revenue for operations and expansion; Provide employees the opportunity to impact the world; Be the hub of information and activities for the Christian community; and Honor the legacy of its founders.

PAR Core Values (Ways of Being):

  • Be passionate
  • Be caring
  • Be the standard
  • Be allergic to quitting
  • Be flexible
  • Be winning
  • Be positive
  • Be learning
  • Be creating the future
  • Be honest

Positive Alternative Radio, Inc. is an Equal Opportunity Employer.


(The way that the position contributes to and impacts on the organization)

The Listener Engagement Director reports to the General Manager and is responsible for maintaining the pace of the station’s listener engagement practices. Promotions must meet best-practices and approved by this position before receiving full execution and endorsement by the station. Providing these services in an effective and efficient manner will ensure that the station’s engagement, mission, vision, and customer service opportunities are accurate and up to date.

(Major responsibilities and target accomplishments expected of the position including the typical problems encountered in carrying out the responsibilities.)

-Sole responsible person overseeing all promotional opportunities

-Primary responsible person for the building, studios, facilities, vehicle fleet, generators, and staffing reinforcement

-Cars (cleaning, maintenance)

-Remote/Event staffing

-Oversee normal routine building maintenance & repairs

-Off-Air Troubleshooting & communicating with Engineers & Technicians

-Sharathon assistance & engagement planning
-Conduct audience research at concert events
-Assistant to the General Manager with various responsibilities

(Other responsibilities and target accomplishments expected of the position including the typical problems encountered in carrying out the responsibilities.)

-On-air talent as-needed. Although a non-essential duty to this position, on-air talent performance becomes a high priority when needed

-Assistance to FCC paperwork and public file maintenance and reports

-Other duties as assigned by management


(The knowledge, skills and attitudes required for satisfactory job performance)


The incumbent must possess knowledge in the following areas:

promotional and marketing insight

knowledge of interactive games and contesting

basic sales, barter, and negotiation insight

basic engineering / IT knowledge to troubleshoot

confidentiality concerning proprietary research & personnel issues

knowledge of the station’s EAS system and logging

knowledge of the station’s Public File and how to assist the public

knowledge and adherence to the company’s Mission, Vision, Strategy, Values and BHAG


The incumbent must demonstrate the following skills:

excellent interpersonal skills

team building skills

conflict resolution skills

analytical and problem solving

customer service skills

decision making skills

effective verbal and listening

communications skills

attention to detail and high level of accuracy

very effective organizational skills

effective written communications skills

computer skills including the ability to operate spreadsheet application, wordprocessing program, and e- mail at a highly proficient level

stress management skills

time management skills

Personal Attributes

The incumbent must maintain strict confidentiality in performing the duties of The Listener Engagement Director. The incumbent must also demonstrate the following personal attributes:

be honest and trustworthy
be passionate
be caring
be respectful
be the standard in your department
be creating the future, paving new paths
possess cultural awareness and sensitivity
be flexible
demonstrate sound work ethics

The incumbent would normally attain the required knowledge and skills through completion of social media tools, promotions training, office procedures coursework combined with related industry and administrative experience. Equivalencies will be considered.


(The unavoidable, externally imposed conditions under which the work must be performed and which create hardship for the incumbent including the frequency and duration of occurrence of physical demands, environmental conditions,demands on one’s senses and mental demands.)

Physical Demands

(The nature of physical effort leading to physical fatigue)

The Listener Engagement Director will spend long hours sitting and using office equipment, audio equipment in studios, and computers, which can cause muscle strain. The Promotions & Engagement Director will also have to do some lifting of supplies, broadcast and satellite equipment, cases of CDs, and materials from time to time.

Environmental Conditions

(The nature of adverse environmental conditions affecting the incumbent)

The incumbent is located in both a private office and in shared-use studios. The incumbent is faced with moderate interruptions and must meet with others on a regular basis.

Sensory Demands

(The nature of demands on the incumbent’s senses)

The incumbent must spend long hours in intense concentration. The incumbent must also spend long hours on the computer various other tasks which requires attention to detail and high levels of accuracy.

Mental Demands

(Conditions that may lead to mental or emotional fatigue)

There are a number of deadlines associated with this position, which may cause significant stress. The incumbent must also deal with a wide variety of people on various issues.


To apply for this job email your details to

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